by MichelleNicole.World | Oct 2, 2020 | Professionally
Anyone who works in any sort of customer service will of course encounter angry customers and/or clients. While their irritation is often times pushing boundaries between upset and abusive, there are great words you can use to subconsciously de-escalate the situation....
by MichelleNicole.World | Sep 10, 2019 | Professionally
When I first built my website in October of 2018, I had no idea what I was doing. All I knew is that I wanted it to be simple and user-friendly, so I took the easy way out. Here we are – my website has been inactive for almost two months as I spend time...
